Service Update from your clean team.
Dear Customer,
First, we'd like to thank you for your continued support and flexibility throughout these unprecedented times. We have worked hard to build you an incredible team who not only simply loves doing laundry but cares very much for each customer's order that crosses our threshold. We hope that we've made as big of an impact on your life as every order and referral has made on us!
Thanks to you we are growing!!! As a result on Monday August 1st we are rolling out a much more efficient Pickup & Delivery Schedule which includes a 2-Day Turn Around Timeline. This additional processing time ensures that as we grow your Wash & Fold and Dry Cleaning orders continue to be cared for in the high quality thorough manner you've come to rely on and expect.
Our WHY is always for you
Cost
A more efficient use of our resources helps us to keep your costs down and meet our Environmental goals of lessening our footprint!
Quality Control
Ensuring your order is always sorted, spot treated & and beautifully packaged based on your preferences.
Customer Service
Questions, Concerns and Special requests will all continue to be taken care of in a timely manner.
What to Expect Now:
IF you have a recurring order already in place you will be receiving communication via text from our customer service team confirming your next pickup/delivery days*.
*Please note depending on the area your pickup day may not change.
New routes will begin Monday August 1st, 2022
New Pickup & Delivery Schedule:
Monday Pickup/Wednesday Delivery
Tuesday Pickup/Thursday Delivery
Wednesday Pickup/Friday Delivery
Ensuring that we are continuing to serve you and your household the best way possible is always at the forefront of our minds with any changes we make to our service. If you have any questions or concerns don't hesitate to reach out to us by replying to this email or giving us a call at 913.353.4546. We promise to do our very best to accommodate you.
Sincerely,
Team WishWash
Updated 7/27/2022